This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance.

2HB Incorporated is seeking a System Administrator in order to support its government customer in Annapolis Junction, MD. The Customer is seeking a Systems Administrator II to contribute to the following:

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
• Provide in-depth experience in trouble-shooting IT systems 
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets 
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process 
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance  

Required Experience:

• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. 
• Bachelor’s degree in a technical discipline from an accredited college or university is required. 

Note: Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

This is a full-time position, and requires a TS/SCI/Full Scope Polygraph Clearance.